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Wednesday, June 16, 2010

ATT triple FAIL!

Your iPad email addresses are showing

First we find out that 114,000 emails got exposed by AT & T. No big deal right? Wrong.

http://www.dailytech.com/ATT+Accidentally+Shares+114000+iPad+3G+Buyers+Email+Addresses/article18670.htm

Using the email and the sim card ICC-ID this analyst seems to think this gives you global tracking ability down to the cell level on these users.

http://arstechnica.com/security/news/2010/06/atts-ipad-security-breach-could-be-worse-than-initially-thought.ars


Once you can track them to a cell you can use the IMSI to spoof the phone to get email, calls etc.

I want my iPhone!

I used to work for SBC on their website and thought that some of the people were pretty much unskilled warm bodies cashing a paycheck. Evidently these bodies did produce something... the preorder system for the iPhone.

http://gizmodo.com/5564913/proof-iphone-4-pre+orders-using-other-peoples-credit-cards-shipping-info

My father always said that when you are doing business you can't make people stand in line to give you money. Evidentially this was lost on AT & T. I don't blame Apple. I'm sure their order fulfillment is using crufty data supplied by an under engineered, under tested database.

Service with a smile! Not!

Apparently Randy Stephenson does not like answering the email of average joes...

http://gizmodo.com/5554695/email-atts-ceo-get-threatened-with-legal-action

Personally I find this attitude appalling. Here was an opportunity to hand over an email to a CSR and make a customer happy. Instead you lose that customer and others for life.

Kind of reminds you of this guy...

http://voices.washingtonpost.com/right-now/2010/06/bob_etheridge_the_morning_afte.html

Conclusion

Apple run to Verizon as fast as you can!

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